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You can add a personal payment card to your TravelPerk account for the following situations: to pay for personal trips to manage business expenses with a company card if your company’s policy is t...

You need a Pro or Premium account to use this feature Only Admins can use this feature Yokoy automates spend management through artificial intelligence and offers smart corporate cards, expense...

If you can't check in to your Ryanair flight, you might need to add the booking to your personal Ryanair account.  First, try to check in on the Ryanair website following these steps: Go to the Ry...

To find a trip on TravelPerk, go to the Trips page. You can see trips that are happening now, upcoming, drafts, past and canceled.If you're an Admin or Travel Manager and only want to see your trip...

As part of our commitment to keeping travellers safe, you can subscribe to a weekly email with information about who is traveling and who is in specific offices.  For more information about travele...

If you would like to request a refund for a trip, contact us and we'll reach out to the service provider. Make sure to give us as much information as possible. This makes it easier for us to make t...

If you cancel an Airbnb booking, the refund will not be processed immediately.  It can take up to 2 months for refunds to be processed, depending on the cancellation date, cancellation policy and p...

Due to confidentiality policies, TravelPerk can only upgrade flights using one of your company's payment profiles. If you want to upgrade a flight using a company payment profile, contact our Custo...

An IATA number is a code assigned to certified travel agents.    If you are trying to upgrade your flight or make changes to a booking yourself, you might be asked to provide TravelPerk's IATA numb...

At TravelPerk, we strive to get things right for you every time. But we also understand that sometimes things don't go as expected. If you need to submit a complaint to TravelPerk, we'll do our bes...